Sometimes, security settings within your company's network may prevent Run The World from working smoothly. If that is the case, please ask your IT team to add the following destination domains and the corresponding ports to the firewall whitelist:

.agora.io 
.edge.agora.io
.agoraio.cn
.sd-rtn.com
.edge.agoraio.cn
ap-web-1.agora.io
ap-web-1.agoraio.cn
ap-web-2.agora.io
ap-web-2.agoraio.cn
webcollector-rtm.agora.io
logservice-rtm.agora.io
webcollector-rtm.agoraio.cn
logservice-rtm.agoraio.cn
148.153.136.81
148.153.136.82
148.153.136.83
148.153.82.175
148.153.82.176
148.153.82.177
23.236.115.138
117.34.213.5
47.74.211.17
52.80.192.229
52.52.84.170
47.96.234.219

Destination ports:

80; 443; 3433; 5668; 5669; 4700-5000; 6080; 6443; 8667; 9591; 9593; 9601; 9667; 30011 - 30013 (for RTMP converter)

Operation: Allow

Port type: TCP

3478; 4700 - 5000; 5866 - 6000

Operation: Allow

Port type: UDP

Other important recommendations

  • We recommend using the latest version of Google Chrome. If you are a speaker, you must use Google Chrome for Run The World to work properly.

  • We do not recommend using third-party devices, such as external microphones and external headsets. Please use your built-in computer audio for the best results.

Contact support@runtheworld.today if you need direct support and our team will respond as quickly as possible.

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