Hosting an event

Otter.ai and Run The World

Live event transcripts, accessibility

Written by Run The World Team
Updated over a week ago

We already have registered attendees, how can we shift them on to Run The World?

Registering free attendees, Uploading attendees to event

Written by Support @ Run The World
Updated over a week ago

What's the Difference Between Early Bird, Regular, and VIP Tickets?

Here is a guide to dynamic pricing that will create buzz and generate sales for your conference

Written by Support @ Run The World
Updated over a week ago

Do speakers need an account with Run The World?

Written by Run The World Team
Updated over a week ago

How to Create a Refund.

Creating a refund for your attendee.

Written by Support @ Run The World
Updated over a week ago

How can I run a private event?

Written by Run The World Team
Updated over a week ago

Can I have a tech rehearsal with my speakers before the event?

Written by Run The World Team
Updated over a week ago

Can I have sponsor/exhibitor booths?

Written by Run The World Team
Updated over a week ago

How do I delete my event?

Deleting your event

Written by Support @ Run The World
Updated over a week ago

What's the maximum number of attendees Run The World can support?

Written by Run The World Team
Updated over a week ago

How to setup ticket promo codes

Written by Support @ Run The World
Updated over a week ago

Can multiple sessions be going on at the same time?

How to host simultaneous or parallel sessions

Written by Run The World Team
Updated over a week ago

Is there a way to communicate with the internal staff (organizers and speakers) during the event without attendees seeing it?

Written by Run The World Team
Updated over a week ago

What's the difference between Zoom and Run The World？

Written by Run The World Team
Updated over a week ago

How do I create an access-controlled event?

Allow tiered access to your event on your conference.

Written by Support @ Run The World
Updated over a week ago

How do I use my own event page? Do you support white label?

Written by Support @ Run The World
Updated over a week ago

How do I change or cancel my event?

Change or cancel your event and message attendees about the change.

Written by Support @ Run The World
Updated over a week ago

How to change the background colors of your Single Session event

Customize the color of your event

Written by Support @ Run The World
Updated over a week ago

How to Manage a Talk

Update your event, invite speakers, send emails to attendees, and more.

Written by Support @ Run The World
Updated over a week ago

How to Invite Speakers to a Talk

Easily add speakers to present at your single session event.

Written by Support @ Run The World
Updated over a week ago

What if attendees post abusive comments in a live session?

Censor comments, delete comments, blocking users

Written by Run The World Team
Updated over a week ago

Can I see what attendees bought what type of tickets?

Written by Run The World Team
Updated over a week ago

Can I download my attendee list?

Written by Support @ Run The World
Updated over a week ago

Post-event Data Report

See how your event performed with metrics and insights.

Written by Support @ Run The World
Updated over a week ago

Can I see if attendees used promo codes?

Written by Run The World Team
Updated over a week ago

Downloading Recordings

Recordings | How to download

Written by Janty
Updated this week

How to upgrade your payout account

For hosts with payout accounts previous to December 20, 2020

Written by Support @ Run The World
Updated over a week ago

Set up your bank account and collect ticket payment

Written by Run The World Team
Updated over a week ago

How to send an invoice to your attendee

Your attendee needs an invoice or a receipt.

Written by Support @ Run The World
Updated over a week ago

Do you support foreign currencies?

The short answer is, yes.

Written by Run The World Team
Updated over a week ago

Payout policy

Written by Support @ Run The World
Updated over a week ago

Track ticket sales

Want to see how your event is performing? Here's how.

Written by Run The World Team
Updated over a week ago

How to Establish a Refund Policy for Your Event

It's never easy to give back money to your attendees, but a clearly defined refund policy sets clear expectations.

Written by Run The World Team
Updated over a week ago

Can we make tickets free to only some attendees?

Creating a 100% discount code.

Written by Support @ Run The World
Updated over a week ago

My recording doesn't look right.

I'm a host and my recording looks green and purple.

Written by Support @ Run The World
Updated over a week ago